- Explains how to plan for retention by hiring the right employees and
helping them stay motivated
- Includes numerous methods for improving employees' productivity
- Explores the effects of change and how to control them
- Offers ideas for using the power of expectation to impact the bottom
line
- Covers challenging situations such as handling difficult people
without damaging morale
- Reveals secrets for recharging your own attitude even when you've
had a bad day
While
the morale of an organization is an intangible element composed of
feelings and attitudes of individuals and groups, the effects of morale
include tangible and extremely important factors such as profits,
efficiency, quality, and productivity. Low morale and its costliest
indicator, high turnover, can be a tremendous drain on a company's
finances. Managers often view morale as mysterious and unpredictable,
when in fact it is a measurable, controllable expense. The High Cost of
Low Morale explores the underlying causes of low morale and offers you
field-proven, practical methods for increasing morale and reducing
turnover in your organization.
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